Common Causes of a Plumbing Emergency
Most emergencies start small. A worn supply-line fitting, a failing shut-off valve, or a clogged main sewer line can give way without warning. In older Newnan homes, tree roots in clay sewer lines and corroded galvanized pipes are frequent culprits.
Water heaters also fail suddenly. A tank that rusts through or a pressure-relief valve that sticks can release gallons of water in minutes. Gas leaks usually trace to a loose fitting or a failed connector on an appliance line.
How to Tell a Clog From a Sewer Line Problem
A single slow drain is usually a local clog. When multiple drains back up at once, or when sewage backs into a tub or floor drain, the blockage is likely in the main sewer line. Stop using water and call a plumber.
A sewer line problem often comes with a gurgling sound or a sewage smell outside. Do not pour chemicals into a backed-up main line; they can damage pipes and do not clear roots or collapsed pipe.
What to Shut Off and When to Call
For an active water leak, shut off the main water valve to the house, usually near the meter or where the supply line enters. For a gas smell, leave the building and call your gas utility and 911 from outside; gas leaks are an immediate emergency.
Do not attempt to repair a gas line or a sewer main yourself. Both require a licensed plumber. Once the water is off and the area is safe, call (770) 764-0768 and describe what you see, or learn about water softener repair.